If you are not satisfied with the content that we have available within our courses, it is your responsibility to stop using our website. We cannot refund you for a course that you have already completed. Once you pass the quiz and are able to print your wallet card, we will not offer any refunds. We will provide refunds if your employer/institution does not accept our online course, and if this denial can be confirmed.
If National Safety Institute certification does not comply with your requirements, the National Safety Institute will issue a full refund. The User will need to email the National Safety Institute at info@nationalsafetyinstitute.com within 10 days of course payment. Once the User has paid for the course, he/she will have full access to the course content and will be able to determine if it fulfills his/her requirements. In the email, please include your full name, mailing address, email address, name of the rejecting company, phone number for the rejecting company, email for the rejecting company, and the reason for the refund request.